Consumer Disclosures
LEGAL REVIEW REQUIRED - This page contains launch-preparation legal content that must be reviewed and finalized by qualified legal counsel before public production launch.
These disclosures provide general information for consumers who have received a communication from OakWell Associates or who need help with an account-related request.
Debt Collection Communication
If OakWell Associates contacts you regarding an account, the communication may be from a debt collector. Any information obtained may be used for debt collection purposes where legally applicable.
Requesting Validation or Information
You may request additional information about an account, including validation information where applicable. Use the Account Help form and choose Request Validation, or contact OakWell Associates by phone, email, or mail.
Submitting a Dispute
If you believe an account is inaccurate or you do not recognize it, you may submit a dispute. Include enough detail for OakWell Associates to review your concern, but do not send Social Security numbers, payment card numbers, bank account numbers, or passwords through website forms.
No Online Payment Processing Yet
Online payment processing is not active on this website. OakWell Associates will not ask you to enter payment card or bank account information through the current Coming Soon payment page.
Communication Preferences
You may contact OakWell Associates regarding communication preferences, including requests related to phone, mail, or email communications. Some requests may require additional verification before changes can be applied.
This Is Not Legal Advice
The information on this website is general consumer information. It is not legal advice and does not replace the rights, deadlines, or disclosures provided in account-specific written communications.
Contact OakWell Associates
For account assistance, call 1-888-202-9101, email Management@theoakwellassociates.com, or mail correspondence to 3549 N Sharon Amity Rd, Charlotte, NC 28205.
You may also submit a request through Account Help.